This policy explains what information this website collects, why, and what happens to it. Pleasant Run Drain Co. operates this site as a referral service connecting Greenwood residents with independent local drain and sewer providers.
When you call the number shown on this site or submit the contact form, you share the details needed to route your enquiry: your name, phone number, neighbourhood and a description of the problem. Calls may be recorded for quality and routing purposes, as is standard for referral services. Do not send sensitive personal or payment information through the contact form.
This is a simple static website. It sets no advertising trackers of its own. Basic technical logs (such as IP address and browser type) may be kept by our hosting provider for security and reliability. Embedded maps are provided by Google and load under Google's own privacy terms when you view them.
Enquiry details are used for one purpose: connecting you with an independent local provider who can help, and following up on that connection. We do not sell your personal information. Information is shared only with the provider your enquiry is routed to, and only the details relevant to the job.
You may ask what information we hold about you, ask for it to be corrected, or ask for it to be deleted, by contacting us at the address or phone number on this page. We respond to reasonable requests promptly.
Enquiry records are kept only as long as they are useful for the connection they were made for and for ordinary business record-keeping — typically no longer than twenty-four months — after which they are deleted or anonymised. Call recordings, where made, are retained for a shorter period and used for quality and dispute purposes only.
This site does not run advertising cookies or cross-site tracking. If privacy-respecting, aggregate analytics are used to understand which pages are helpful, they are configured to avoid identifying individual visitors. The embedded Google Map is the main third-party element on the site; it loads only on pages that display it, and Google's handling of any data from that embed is governed by Google's own privacy policy.
This service is intended for adult homeowners and businesses. We do not knowingly collect information from children, and any enquiry should be made by the person responsible for the property.
We take reasonable steps to protect the information you share — access limited to the people who route enquiries, and no sale or rental of personal information to third parties for their marketing. No method of transmission or storage is completely secure, but enquiry details here are deliberately minimal: a name, a number and a description of a drain problem.
We do not ask for, and you should never send us, payment card details, bank information, government identification numbers or health information. Drain enquiries do not need them. If a message arrives containing such details, we will delete them and ask you to resend the enquiry without them. We also do not build advertising profiles of visitors or combine your enquiry with data bought from third parties.
Whatever the legal minimum where you live, our practice under the choices section above is simple: ask, and we will tell you what personal information we hold about you, correct it, or delete it, and confirm when it is done. Indiana residents are covered by the same standard we apply to everyone — no forms, no citations needed.
This site may link to third-party resources — for example, the map provider or official town information. Those sites have their own privacy practices, which we do not control and are not responsible for. Reviewing their policies is worthwhile if you choose to use them.
If this policy changes, the updated version will be posted on this page with a new date. Questions about privacy can be raised via the contact page or by calling (317) 555-0164.